Agenda 2021

The ‘Egress’ Main Stage Led by Professor Richard Susskind OBE – will explore the current accelerating and decelerating effects of Covid-19 on the world of legal technology.

In addition, the stage will evaluate the current economic and risk landscape and what this means for businesses and management teams ahead.

The Main Stage speakers will evaluate online courts and technological acceleration that has transpired over the past 12months, whilst evaluating what a modern hybrid legal department looks like now. In addition, it will explore, how the dark net a world that is as creative and complex as it is dangerous has never been closer to main stream then now.

The 2021 agenda will look at technological landscape, and how the legal sector needs to truly understand their new culture, and security mind-sets and how data and client services has transformed for a more collaborative future.

Time Schedule Speakers

Conference Chairman’s Opening Remarks

Professor Richard Susskind OBE – President, Society for Computers & Law

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The Impact of Covid-19 on Legal Technology

Professor Richard Susskind OBE – President, Society for Computers & Law

  • Five stages of recovery from Covid-19
  • The acceleration of automation
  • The deceleration of innovation
  • Legal technology trends in the 20s.

The Future of Justice

Lord Wolfson of Tredegar QC

  • Government support for innovation in the legal services sector
  • The growth of Lawtech

Hit by hackers? Are You Next In Line For a Phishing Attack?

Tony Pepper – CEO & Co-Founder, Egress Software Technologies

  • Overview of email security for law firms
  • Why the pandemic has made law firms even more vulnerable to a phishing attack
  • The need for intelligent email DLP for law firms to protect confidentiality on email.

Leading Complex Technology Enabled Business Change

Emily Foges – Global Lead Partner for Legal Managed Services, Deloitte

  • Leadership principles in a digitalized world
  • Managing resistance to change
  • Thinking about innovation in a different way
  • Ascertaining true value.



Is Technology a Differentiator Anymore?

Mark Parr – Global Director of Information Technology, HFW


Spear Phishing in 2021: Why Organizations Need New Methods to Combat New Tricks

Henry Trevelyan Thomas – Head of Customer Success, Tessian
Joe Hancock – Partner (Non-Lawyer), Mishcon de Reya

  • Phishing - in its many varieties - is the threat most security leaders in the legal sector are concerned about protecting their firm against
  • Attacks are frequent, hard-to-spot, & successful attacks can result in a variety of consequences including loss of client trust, regulatory fines, and reputational damage.

The Dark Net, Radicals, and The People Vs Tech

Jamie Bartlett – Author & Journalist

  • Evaluating the dark net & how technology is amplifying the best & worst of us both as consumers & businesses
  • Evaluating the crypto-world & the lessons learned from the Crypto Queen
  • What challenges does this pose on the professional service world?

Keynote Panel - Q&A

Prof. Richard Susskind OBE, interviews the panel on the information, issues & opportunities raised during the keynote. During this discussion, audience members are offered an opportunity to submit questions to the panel.

Jamie Bartlett – Author & Journalist
Mark Parr – Global Director of Information Technology, HFW
Emily Foges – Global Lead Partner for Legal Managed Services, Deloitte
Professor Richard Susskind OBE – President, Society for Computers & Law (Chair)


Conference Chairman's Closing Remarks

Professor Richard Susskind OBE – President, Society for Computers & Law

  • A summary of the issues & opportunities presented during 'The British Legal Technology Forum 2021'.


The ‘Intapp’ Lounge Stageled by Janet Day, Independent Consultant – will explore adapting to the changing legal landscape, resilience, the view from the CTO’s, collaboration and In /house Tech Innovation.

The sessions will explore embedding change and the resilience needed by the profession whilst adapting to the changing legal landscape. The stage will also explore how collaboration and the centralising of client services is essential for the shaping of law firm delivery.

The ‘Intapp’ Lounge stage will dissect the challenges faced by the legal management teams with effects of Brexit and the technological acceleration of technology strategic planning during a period of increased adoption. Speakers will also review the regulation of LegalTech needed to evolve against the rapid pace of change in LegalTech within the legal sector to drive competitiveness whilst challenging past and current status quos.

Time Schedule Speakers

Stage Chair’s Opening Remarks

Janet Day – Independent Consultant

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The Strategic Importance of Digital Transformation and LegalTech

Nigel Tranter CTO, Pinsent Masons

  • IT needs to drive cultural change by empowering the business to self-serve
  • Hyper-specialization has created a groundswell of applications
  • Using automation to drive operational efficiency
  • Can data separate firms from their competitors?

Powering the Connected Firm of the Future

Chris Turk – Vice President, EMEA, Intapp

  • Changing Client behaviour; impact on pricing, competition & talent
  • Integration of people & processes for firm competitive advantage
  • Enabling a connected firm for growth acceleration & increased user experience.

Technology Strategies for a Big Corporate Legal Department

Dr. Thomas Barothy Group General Counsel COO, UBS Business Solutions 

  • Overcoming resistance & expanding the use of technology within teams
  • Empowering legal leaders with an adaptable legaltech strategy to support changing demands
  • Embracing technological advancements to drive real business outcomes.

Unlocking the Potential of Hybrid Working for Law Firms

Paul Morrison –  Director Product and Solutions – Real Time Communications, Professional Services, Advanced Services – Lumen Technology

  • Hybrid working trends & best practices
  • Ensuring a quality user experience
  • How Lumen can help.

PANEL: How Can Technology Cultivate Collaboration?

Priya LeleLegal Operations Lead, Client Solutions, Herbert Smith Freehills
Alan Parkinson
– Head of Technology Service and Transition, Horwich Farrelly
Janet Day – Independent Consultant (Chair)

  • Drivers for global collaboration in legal innovation
  • Accelerating & the changing needs of businesses & clients
  • Challenges of cross collaboration
  • Real time analytics.



GDPR After Brexit: What is Next?

Dr. Heather Anson – Managing Director, Anson Evaluate

  • Current risk landscape
  • What you need to know
  • Interim data transfer agreement & the business impact
  • Cyber security impact & the future of cloud.

Beyond Integration: Data and User Experience in LegalTech

Lauren Colbeck – Head of Product, Access Legal

  • The Legal Tech market today & how consumer technology expectations & behaviours influence it
  • The challenges of disparate data sources & disjointed user experience in software
  • How Legal Tech is responding to these challenges & how firms can benefit.

PANEL: Enabling the ‘Everywhere Workforce’

Bruna Pellicci CTO, Linklaters
Dale Hodgkinson Strategy and Architecture Manager, Slaughter and May
Jeremy Coleman Head of Innovation, Norton Rose Fulbright
Rachel Watts IT Business Partner, Law, Simmons & Simmons
Janet Day – Independent Consultant (Chair)

  • The reinvention of legal workplace collaboration
  • The re-prioritization of technology work
  • Practical considerations for changing culture & operations towards a hybrid working future
  • Challenges of up skilling the workforce.

PANEL: The Future of LegalTech - Regulation and Technology

Anna Bradley – Chair,  Solicitors Regulation Authority
Dr Joan Purvis
Chair, The Law Society Technology & Law Committee
Chris Nichols – Director, Regulation and Policy, Legal Services Board
Ewen MacLeod – Director for Strategy and Policy, Bar Standards Board
Professor Richard Susskind OBE – President, Society for Computers & Law (Chair)

  • Disruptive effects of technology on the law
  • Predications & challenges ahead.

Stage Chair's Closing Remarks

Janet Day – Independent Consultant

  • A summary of the issues & opportunities presented on the 'Intapp' Lounge Stage.


The ‘iManage’ FutureTech Stage – Chaired by David Fazakerley, Former CIO, MW Solicitors, will look at the future technologies, systems and processes, which are enhancing innovation and accelerating digital transformation across the legal profession.

The sessions will explore the evolving threat landscape, and advancements in cyber-attacks with malicious intent including the rise in widespread social engineering fraud. In addition, we’ll hear from leading legal IT suppliers and clients alike, delving into client-centric design and delivery.

Speakers will evaluate the increased customer demand and adoption of cloud-based offerings, and new tech infrastructures to support changed and new agile ways of working, whilst reflecting on the rapid journey to the cloud and shifts in digital transformation strategies.

Delving into the next generation of law and AI, forward-thinking sessions will highlight the advancements being made, and what is being achieved for the legal community of tomorrow. Speakers will share research and insights into responsibly designed service robots, whilst revisiting the future of the profession and how current research is influencing industry legislation.

Time Schedule Speakers

Stage Chair's Opening Remarks

David Fazakerley – In-House Legal CIO, CTS

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FIRESIDE CHAT: The Transformational Potential of Technology Across the Legal Sector

Sue Daley – Director, Technology and Innovation, TechUK
Georgie Henley – Programme Manager for Justice and Emergency Services, TechUK
Jenifer Swallow
– Director of LawtechUK, Tech Nation

  • A vision for the future digitally enabled UK wide law & legal sector & how do we get there
  • How the sector can accelerate evolution through technology
  • The key technologies & current trends that will be key
  • Realising opportunities & overcoming challenges to transformation across the UK Legal Sector.

Getting to Grips with Content & Data – What the Law & Legal Sector Can Learn From Other Industries

Luisa Burggraf – Senior Client Delivery Manager, Generis

  • Simplifying your approach to documents & data & discovering the transformative potential of a modern knowledge hub
  • Charting your way across different user journeys to understand how rich a process transformation can be achieved
  • Leveraging automations & collaboration with external parties for increased efficiency.

Evolving with the Data-driven World

Chris White – Interim CIO and NED, WhiteBoard Consulting

  • Creating a data-driven culture
  • Optimising data as a growth & innovation enabler to drive customer experience
  • Informing business decisions, key data analytics
  • Driving business value and how to improve operational efficiency.

iManage and Microsoft – Better together: Security, Collaboration & Governance In The Era Of Digital Freedom

Paul Walker, Technical Director, EMEA – iManage
Paul BarlowClient Technology Lead for Legal, Microsoft

  • Governing your data in a world where users, clients & counterparties are collaborating on Microsoft Teams
  • Effective collaboration: Ensuring conflicts, information barriers, & client demands are met when users collaborate
  • iManage & Microsoft - a single global platform, a single source of truth: Your ecosystem working in close partnership.

PANEL: An Era of Enforced Transformational Change – The Client Perspective

Maaike de Bie – Group General Counsel & Company Secretary, easyjet
Ben Shillito – Head of Digital Services, Fujitsu UK
David Fazakerley – In-House Legal CIO, CTS (Chair)

  • Debate the potential of digital disruption in law & opportunities for growth
  • Consider how the legal sector can future proof
  • What demands they are seeing & what challenges they are facing
  • What the future landscape looks like & where AI currently resides.



PANEL: An Era of Enforced Transformational Change – The Vendor Perspective

Geoff Hornsby – General Manager, EMEA, iManage
Gary Patterson – Managing Director, Strategy & Solutions, Frontera
Julia Salasky – CEO, Legl
Christopher O’Connor – Director of Solutions, LexisNexis
David Fazakerley – In-House Legal CIO, CTS (Chair)

  • Debate the potential of digital disruption in law & opportunities for growth
  • Consider how the legal sector can future proof
  • What market demands they are seeing & what challenges they are facing
  • What the future landscape looks like & how to work with vendors in an agile world.

Intelligent Document Creation for a New Way of Working

Ryan Prins – Business Development Manager, Philips Dictation

  • How document production systems with integrated AI technology are helping firms deliver first-class client services
  • Freeing up time for fee earners & admin staff, so they can add greater value to service delivery.

PANEL: Embracing the Cloud with Confidence

Adrian Cambridge – Global Head of Information Technology Operations, HFW
Sarah Chipping – Director of Information Technology, RPC Tyche
David Fazakerley – In-House Legal CIO, CTS (Chair)

  • Balancing Risk vs rewards
  • Long term mobility & user flexibility
  • Data controls and GDPR, the importance of future proofing the supply chain.

The Benefits of Leveraging Data Analytics in Your Law Firm

Fraser Mayfield – Head of EMEA, Iridium Technology

  • Analyse historical information for trends
  • Leverage intelligent time capture tools for in-depth analysis
  • Enhance your strategic focus by understanding your profitability
  • Optimise your pricing strategy.

Intersectionality of Data, AI & Blockchain: Enabling Innovation, Ethics & The Law to Meet

Prof. Lisa Short – Director & Co-Founder, Hephaestus Collective

  • Root cause for introducing bias in AI systems, & how can it be prevented
  • Importance of data flows
  • Challenges faced by old technology vs new
  • Team Diversity, future proofing next generation technology.

Stage Chair's Closing Remarks

David Fazakerley – In-House Legal CIO, CTS

  • A summary of the issues & opportunities presented on the ‘iManage’ FutureTech Stage.


The ‘Acora’ Innovation StageChaired by Peter Wright – will explore current systems, processes and solutions available for the profession, whilst looking at new technology available to the future lawyer. Speakers will discuss innovation as a buzzword in the legal market and debate hype and high expectations, whilst exploring the rise of transformation roles.

In addition, the sessions will reflect on the rapid reinvention across legal services, and the true nature of threats and vulnerabilities to support positive innovations and opportunities.

Speakers will deliberate the balancing of risk-taking with risk aversion; the tightening of security strategies vs need to be open to taking risks for market differentiation.

Time Schedule Speakers

Stage Chair's Opening Remarks

Peter Wright – Managing Director, Digital Law

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Redefining and Realigning Key Innovation Drivers

John FernandezGlobal Chief Innovation Officer, Dentons

  • Deploying client centric services & solutions
  • Accelerating innovation-based growth strategies
  • Aligning strategy & governance
  • The convergence of technology & the accelerating needs of businesses.

From Reactive To Proactive - The Journey From Custodian To Benefactor

Paul Walker – Technical Director, EMEA, – iManage

  • Creating proactive regulatory change
  • What is the ‘secret’ change agent?
  • The path to greater knowledge; better quality, achieved at greater speed.

Experience Matters

David Rabson – CEO, Acora

  • Things I learn from my parents
  • The second hardest job at the board today & why
  • Why experience matters - how ready are we?

OnePlace Collaboration & Content: Enhance Your Firm’s Investment in Microsoft 365

Sheila Gormley – Senior Director, Content & Collaboration, Intapp

  • Maximize the effectiveness of your Microsoft 365 investment
  • OnePlace Collaboration & Content helps law firms connect people, processes, & data.

Ensuring Maximum Billable Hours, With An Ever Increasingly Complex IT Environment.

Austin Pierson – Account Director, ScienceLogic

  • Today’s legal IT environment is more complex than ever, with cloud, containers, sass & PaaS environments
  • Customer & fee earner expectations are higher than ever
  • How can we use AIOPS to fix problems in minutes, not hours, & even identify risk in services before an issue happens?
  • Hear several client examples of real world use cases that have not only driven down MTTR, but also driven down number of employees per fee earner too.



PANEL: Has the Innovation Bubble Burst?

April Brousseau – Director of Research and Development, Clifford Chance
Adam Ryan – Chief Legal Innovation Officer, Freshfields
Kerry Westland – Partner, Head of Innovation & Legal Technology, Addleshaw Goddard
Rachel Barnes – Director, Solutioning, Elevate Services (Chair)

  • Balancing strategic priorities with realistic approaches
  • Recalibrating expectations
  • Investing in future operating models
  • Challenges of innovation hubs
  • Changing behaviours & mindsets.

The Power of AI: Maintaining Compliance, Driving Profitability and Gaining a Competitive Advantage

Eleanor Weaver – CEO, Luminance 

  • Using AI to mitigate risk & maintain compliance
  • How technology can help firms maximise resources & open up additional revenue opportunities
  • Utilising technology to attract & retain top legal talent
  • Using AI to gain a competitive advantage across practice areas, from eDiscovery to M&A due diligence & contract negotiation.

Championing Innovation Internally with Technology

Tom Dunlop – CEO & Founder, Summize

  • Why businesses & firms need to be innovative
  • How technology encourages innovation
  • Why championing innovation internally can be challenging
  • How to avoid implementing tech for the sake of it.

Client Experience and Design-Led Thinking: What Law Can Learn from Tech

Julia Salasky – CEO, Legl

  • Best in class examples of client experience from tech companies
  • What does a well-designed client experience mean for a law firm?
  • How does thinking about this from a “Human Touch + Tech” approach enable a better customer experience, more profitably & with less risk?
  • How do tech companies measure the success of their client experience
  • How is technology helping firms create a broader client lifecycle management & why is that important to a law firm?

How Technology Leaders Can Help Support Law Firm Strategic Objectives

Matthew Davis – Global Solutions Director, BigHand
Jo Owen CIO & Head of Central Services Division, Cripps

  • Hear from technology & IT leaders who are supporting strategic business objectives through technology & innovation
  • Learn how to become integral to your firm’s strategy & success, having a direct impact on profitability
  • Uncover new ways to best support your teams with data, enhanced processes & increased efficiencies.

The New Generation of Cyber-threats

Christian Toon CISO, Pinsent Masons
Jon Segger Information Security Manager, Linklaters
Peter Wright – Managing Director, Digital Law (Chair)

  • New approaches to cyber defence
  • Ensuring business continuity & a proactive stance against emerging threats
  • Balancing of risk-taking with risk aversion
  • Resilient supply chain; what’s the reality?

Stage Chair's Closing Remarks

Peter Wright – Managing Director, Digital Law

  • A summary of the issues & opportunities presented on the ‘Acora’ Innovation Stage.


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