Lucy is Director of Research Strategy at Thomson Reuters Institute, leading the research design and analysis of the Institute’s Market Insights product and thought leadership reports. She has over 15 years of experience researching the global legal services industry and other professional services, across a diverse range of subjects from branding and client perceptions to employee engagement and partner compensation. She provides high level statistical analysis of the research findings, using a range of multivariate analysis techniques and models to uncover underlying trends and correlations within and between project datasets and is skilled in transforming or translating complex findings into actionable insights proven to drive growth and ensure success for firms and corporate organisations.