LPM’s editor, Aftab Bose, speaks to Simon Farthing, commercial and marketing director at LexisNexis Enterprise Solutions, about change, innovation, and putting people at the heart of transformation.
Among the complex blend of factors that has contributed to an exodus of talent from the legal sector in recent times is a growing workload – particularly a rising pile of administrative tasks – for lawyers, as they look to satisfy ever-intensifying client demands. SME law firms looking to balance a good employee experience with a better client journey have tended to throw technology at the problem, though not always with the best results.
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