Top 10 Tips to Optimize Your Law Firm’s Client Intake Process

Your law firm’s client intake process lays the groundwork for nurturing the firm’s most important driver of success: client relationships.

At its best, your client intake process can assure prospective clients that your firm will consistently deliver personalised, timely services – or treat them as an inconvenience.  It can demonstrate that your firm genuinely cares about their legal well-being – or regard them as strangers at every interaction.

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