Robotic Process Automation (RPA) has grown in both its application and adoption across the tech landscape. As the global network of platforms, systems and devices connect and share information to ensure seamless customer experiences, automation has never been more important.
Just one simple online transaction can be supported by numerous automated bots:
• Online payment is completed
• Customer data is collected
• The order is processed
• Stock levels are checked and replenished
• Order tracking notifications are sent to the customer
These applications are just the tip of the iceberg for retail applications of RPA technology, not to mention its use in fields such as finance, legal, insurance, HR, healthcare and the wider public sector.
The buzz around RPA and its benefits is exciting but it can lead to organisations rushing their adoption of automation tools. Vendors advertise massive returns before learning the first thing about your company’s ambitions, projects, and tech capabilities. Far too often, we’ve spoked with tech leaders who have shelved their RPA initiatives because they haven’t been implemented efficiently, or they aren’t properly aligned to their organisation’s goals.
That’s why we’ve created this RPA Bible. This is your one-stop resource for learning about RPA, finding opportunities to apply it to your business, and evaluating your organisational readiness to implement automation.
To read the RPA Bible and learn how it can benefit your organisation, Please Click Here