This report considers the workflow management trends between lawyers and support staff within UK firms of 100-199 lawyers, and how they can seize their inherent advantages in 2022 and beyond.
During May 2021, BigHand gathered a total of 914 responses across senior Operations, HR, Support Services, Resource Management and Practice Group Leader roles, from firms of 50+ lawyers in the UK, North America and APAC. This follow-up report specifically considers the workflow management trends for UK firms of 100-199 lawyers.
What’s in the report?
- The impact of the pandemic on staffing numbers; work allocation and billable time
- The pressing need for more flexible working patterns and the associated opportunities and challenges
- Support team reorganisation and centralisation plans alongside retirement and attrition trends
- Access to workflow data and systems
Download the full report here.