Case Study: NewLaw Solicitors Digitally Transforms Their Case Management Processes with Newgen

About the client: 

NewLaw Solicitors is one of the UK’s most innovative and rapidly-growing law firms, specializing in all areas of personal injury law—from whiplash claims to catastrophic injury cases, welfare, wills, trusts, Court of Protection, probate, and more. They have over 450 employees, operating across the UK, with headquarters in Cardiff. 

Background: 

The law firm’s case and practice management systems weren’t geared up to deal with a new government driven initiative, Whiplash Reform Programme. They needed a solution which could efficiently process high volumes of claims, while ensuring lower costs for the company. NewLaw was looking for a modern system, featuring self-service capabilities for applicants, easy integration with industry applications, and a robust, rule-based system to enable straight-through processing and reduce manual effort. 

NewLaw’s digital transformation with Newgen 

Download the complete case study here to learn how NewLaw accelerated its digital transformation efforts with Newgen to overcome the challenges posed by the new Whiplash Reform Programme. 

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