Rachel Heathcote

Senior Associate

Thomson Reuters Strategic Insights

Rachel is a Senior Associate within the Strategic Insights team at Thomson Reuters. Since 2016, she has studied the legal market through the eyes of buyers in the industry, gaining a deep understanding of what makes clients happy: the factors that produce loyal – and profitable – relationships. Analysing the thousands of interviews that the Thomson Reuters Institute conducts each year with senior legal buyers, Rachel works with law firms around the globe to bring the voice of the market to inform their strategic decisions.

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