Jess Wu

Customer Success Manager, Customer Experience

Everlaw

Jess has worked with a range of companies and industries in the UK and US focussing on adopting and driving innovation across their business. Jess began her career in financial services specialising in index data management, and then product development and technical sales, consulting with customers on using enterprise software to manage their ever-increasing financial dataset. For the last few years, Jess shifted to customer success and process improvement for a range of Fortune 500 companies – updating their logistical, financial and development processes to build best practices and lasting business transformation. At Everlaw, Jess works with customers strategically to help law firms and corporations successfully integrate and adopt new eDiscovery technology.

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