It’s no secret that law firms are under increasing financial pressure, fighting for market share against alternative legal service providers and tightening their budgets in recognition of the increased efficiencies afforded by technological advances such as artificial intelligence (AI). In this ever-more-competitive marketplace, firms grapple with an intense push to do more with less.
But the proliferation of technology—and technological solutions—has created two challenges that work against law firms. First, with the need to constantly switch between myriad different applications, programs, and platforms—not to mention devices and locations—lawyers are finding their workflows disrupted. Second, IT departments and CIOs must either continually invest in new technology, requiring corresponding financial expenditures, or risk falling behind the innovation curve.
Fortunately, there’s a solution to both of these challenges: developing an integrated workflow that connects different programs using application programming interfaces (APIs). Because API integrations allow multiple programs to communicate with each other, they offer a way to consolidate attorney workflows while allowing IT departments to spend less on technology and better leverage their existing tools.
Read the full article here.