IBB modernises its secure remote access with NetMotion by Absolute ‘as a Service’, resulting in an upgraded user experience and fewer support calls

The Challenges

IBB is a full-service UK law firm that provides its clients with legal expertise in property and construction, corporate
and commercial, employment, litigation, and more. The IT strategy at IBB requires secure, seamless connectivity for
employees working from anywhere. Because fee earners must handle highly sensitive customer information, any
new technology must adhere to the strictest compliance requirements.

The 2020 global pandemic and lockdown magnified concerns with the legacy VPN technology that was in place
at IBB. These VPN issues became apparent when IBB’s support team was required to diagnose problems occurring
on workers’ home networks and devices. They had difficulty understanding why users experienced consistent
disconnects while working outside of the office.

That’s when Appurity, IBB’s valued technology partner introduced NetMotion by Absolute’s secure remote access solution. Appurity knew the solution could address IBB’s visibility issues, provide a more stable connection, and improve the company’s overall end user experience.

Read the full white paper here.

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